Frequently Asked Questions

Everything you need to know about your SATISFY performance gear.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your gear ships, we will send a tracking link so you can follow your package's journey to your doorstep.

How do I choose the right size for performance wear?

We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a compression-like feel.

What is your return policy for athletic gear?

We offer a 30-day return window for all unworn items with original tags attached. For hygiene reasons, undergarments and used water bottles cannot be returned.

Do you offer international shipping?

Yes, SATISFY ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How should I wash my technical fabrics?

To preserve the technical properties of your gear, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.

Are your products eco-friendly?

We are committed to sustainability. Many of our collections utilize recycled polyesters and organic cottons to reduce our environmental footprint while maintaining peak performance.